Audience and message direction
We work through who you want to reach, what they need to understand and what makes your business relevant to them. Your knowledge of customers stays central to the process.

Let’s talkKnow what to say, where it belongs and what to make next. A clear direction, made with you.
We work through who you want to reach, what they need to understand and what makes your business relevant to them. Your knowledge of customers stays central to the process.
Together we identify useful themes and select formats that suit the message, from photography and videography to social posts and campaign assets.
We recommend where the content belongs and how the pieces can work together. Priorities reflect your objectives, resources and ability to maintain the plan.
We translate the direction into practical briefs and a sequence for the work. The agreed strategy deliverables give your team a reference for making and reviewing content.
We discuss your objectives, existing material and the questions your customers ask.
We develop messaging, themes and creative direction with space for your feedback.
We agree priorities and how the strategy moves into production or your existing workflow.
Made Beside is based in Toronto and works with businesses across Toronto and the Greater Toronto Area (GTA) on content strategy.
No. Bring the business context and the challenge you are trying to solve. We can work through the content questions together.
Existing brand guidance, social profiles, website content, past campaigns and customer insights are useful. Share what is available; we will agree what else is needed during scoping.
Strategy and production are scoped explicitly. We can discuss photography, videography and social creative alongside the plan, but they are not assumed to be included in every strategy project.
Timing depends on the scope, available information and feedback process. We agree a schedule before work begins rather than promising a standard turnaround for every business.
We agree the deliverables and format for your team at the start, then walk through the direction and next steps together.
Yes. The process is collaborative. Tell us who handles content now and where an outside creative perspective would help.